Shipping Policy

DELIVERY

 

The Normal delivery time of the product is shown at checkout when your address details are entered. However, a summarised list can be found on the homepage. For more information and to check if we supply your country, please contact sales@ebcbrakeshop.co.uk.

Delivery date is shown for all in stock products. If the product ordered is out of stock a member of the team will be in touch with yourselves to inform you of this and provide a lead time when available.

All orders will be shipped with recognised couriers or The Royal Mail.

We will only ship to the card holders address, a garage or company address, we will not delivery to a different residential address. If an order is placed with two addresses, you may be contacted.

EBC Brake Shop is not responsible for any additional costs as a result of extended delivery times.

We despatch all orders the same day when in stock and ordered before 12:00pm Monday to Thursday and 10:30am on a Friday.

The courier will notify you directly with the tracking label, this should also be available within your login on the website.

If you need any more information please do not hesitate to contact us sales@ebcbrakeshop.co.uk

 

PLEASE NOTE

As the UK is no longer inside the European Union we no longer Charge VAT on any export, this means you will pay VAT as the product enters your country, we use express courier services. Our courier will pay the advance Fee then be in touch with you with the invoice. This usually happens as the product goes through customs. If the customs payment is not made the courier will destroy the goods or return the items back to us, both of these options will either stop your refund in full or reduce the amount back to you as we will charge you the fee and the return delivery back to us.

For orders outside of the UK, the checkout process will give you a delivery cost, Please contact us for further information or any delivery quotations to countries we do not list. The delivery cost does not cover any duties or VAT.

If you would like to know more or do not see your country listed, then please email sales@ebcbrakeshop.co.uk and we will get back to you as soon as possible.